Shipping
Products are shipped via FedEx or U.S. Priority Mail where possible.
We do not ship to a P.O. Box.
All
addresses must be a physical address. Any order submitted with
a P.O. Box address will be placed on hold until a non-P.O. Box address can
be obtained via email.
We offer a variety of shipping options - whether you prefer Ground or require
Next Day Air. Please be sure to specify shipping method at the time of purchase.
Free Ground Shipping
Receive
free FedEx Ground Shipping on all orders $40 or greater when
shipped within the Continental USA. (FedEx Ground Shipping
normally takes 3-5 business days.) |
Shipping Standards
Products are shipped directly from Herbalife warehouses and follow Herbalife's
Standard Operating Procedures. General shipping standards are provided below
to better serve your expectations and ensure consistent quality service.
- Orders placed before 12:00pm PST will be sent to the warehouse
the same business day. These orders normally ship the SAME day.
- Orders placed after 12:00pm PST will be sent to the warehouse
the same business day. These orders normally ship the NEXT business
day.
- Orders leave the warehouse within 24 hours of processing during
business days.
- Once your order has been submitted, NO changes or cancellations
can be made. Please review your order before placing it to ensure it
is correct.
- Occasionally, popular items are backordered at the Herbalife warehouse.
Unfortunately, we are not informed beforehand if an item is on backorder.
The backordered item will be shipped separately via USPS. Backordered
items cannot be cancelled or expedited once the order is sent to the
Herbalife warehouse. If the backordered item was part of a larger Next
Day or 2-Day shipping order, we cannot give you credit for the extra
shipping charges for the partial order since Herbalife does not credit
us.
- Orders SHIPPED on a Friday using FedEx Overnight or 2nd Day, will
arrive Monday or Tuesday respectively (Next business day.) Orders shipped
with FedEx Overnight service will arrive by 3:00pm the next business
day.
- We are not responsible for lost or stolen packages.
- International orders cannot be returned or exchanged.
Note:
Warehouse shipping days are Monday - Friday. All orders will be shipped
on the next business day, whenever possible.
FEDEX STANDARD GROUND - delivers Tuesday - Saturday
FEDEX NEXT DAY SHIPPING - delivers Monday - Friday
FEDEX 2ND DAY SHIPPING - delivers Monday - Friday |